With more than 35 case studies presented, there were many great ready-to-implement takeaways shared at the 11th Annual Call Center Week. If you weren’t able to join us in Las Vegas, audio and video recordings are now available on demand!

•  Extreme Customer Service: Satisfying Demanding Customers presented by Jean Kelly, Senior Vice President, Product Delivery, CitationAir
• How Customer Service is Leading the Way in Social Media presented by Frank Eliason, Senior Director of National Customer Operations, Comcast
• Putting VOTC to Work: Improving Processes that Promote Customer Engagement and Drive Bottom Line Results presented by Darrell N. Robertson, Vice President, New York Life 
• Mastering Performance through the Company Culture presented by Brian Mullaney, SVP of Contact Center Operations, The SCOOTER Store

Sign up now for the On Demand Package to watch these presentations and many more!

As a special limited-time offer, the On Demand Package includes all recorded sessions to view as many times as you wish for just $99. Leverage them not only for your personal use, but also for further training and development of your entire team.

Sign up now for the On Demand Package!

Take advantage of this opportunity to learn from Call Center Week, even if you weren't able to attend!